Reboyras' neighborhood office, 3559 N. Milwaukee Ave., suffered a burst pipe and flooding last week, forcing it to close while repairs are made.
Staffers discovered about 3 inches of water on the floor last Wednesday morning, but continued to keep a presence at the office, while some staffers worked from home until they could set up shop at City Hall.
It was after doing that that they were able to get into the ward's newsletter system and send out an email Tuesday afternoon letting constituents know about the ongoing closure, which is expected to last another week.
Though he did not want to comment at length about the closure, Reboyras assured constituents that his staff has been able to respond to constituent issues throughout the ordeal and will continue to do so until repairs are finished.
"The alderman is working," he said. "We never really closed."
Fans were set up throughout the office Tuesday afternoon to dry soaked carpeting, and drywall had to be cut in a corner room to get to the damaged pipe — a scene that might sound familiar to anyone else unlucky enough to suffer a burst pipe in the recent chill.
The floor molding also had to be torn out, and though their was some damage to paperwork, Reboyras said it was nothing major.
Though the office is officially closed — all the computers had to be removed during repairs — Reboyras said someone would remain in the office to respond to constituent needs out in the field.
The rest of the staff will continue to take calls and address residents' needs in the City Hall office. They can be reached at the neighborhood office's regular phone number, 773-794-3095.