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Manhattan Woman Sues Netflix and Warner Brothers Over Rental Restrictions

By DNAinfo Staff on March 5, 2010 12:28pm  | Updated on March 5, 2010 5:05pm

Netflix customers aren't happy with the company's new restriction on Warner Bros. movies.
Netflix customers aren't happy with the company's new restriction on Warner Bros. movies.
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Flickr/elh70

By Shayna Jacobs

DNAinfo Reporter/Producer

MANHATTAN FEDERAL COURT — New Yorkers aren't exactly the type of people to wait around for anything, never mind a movie.

An unhappy Netflix customer from Manhattan is suing the video-by-mail company over its recent agreement with Warner Brothers to restrict patrons from getting their films until 28 days after they're released to DVD and Blu-ray.

Susan Uman claims the restrictive policy is a violation of her customer agreement and an illegal manipulation of the movie rental trade, according to court papers filed Wednesday in Manhattan Federal Court.

Uman and other subscribers were "damaged in that they still pay the price Netflix previously charged for each of its subscription plans," before the deal with the entertainment company went into effect, the lawsuit says.

Netflix users pay between $4.99 and $16.99 monthly for access to over 100,000 films, including new releases.

The restriction, imposed on Jan. 6, has kept customers from renting "The Informant!," "The Box," and other titles in a timely fashion.

Uman is requesting damages for herself and other affected customers who have been "forced to pay artificially inflated subscription fees."

Netflix and Warner Brothers have not responded to requests for comment on the lawsuit.

A dollar amount for the lawsuit was not named in the initial court filings.