MIDTOWN — Duane Reade will provide refunds to anyone who was mistakenly charged sales tax Thursday while purchasing feminine hygiene products the day a tax exemption was supposed to go into effect.
The pharmacy “experienced an error” while updating its payment system, which caused the tax to still be tacked on at registers, spokesman Calvin Peters told DNAinfo.
“We have corrected the issue and apologize for any inconvenience this may have caused,” he said.
Customers can bring their receipt back to the store to receive a sales tax refund, the spokesman added.
Several people tweeted their displeasure about being charged the tax by Duane Reade on Sept. 1.
@LindaBRosenthal @NYGovCuomo wasn't the #tampontax law to be in effect today 9/1/16? Disappointing #TweetTheReceipt pic.twitter.com/6DdY4aMYyG
— Jennifer Weiss-Wolf (@jweisswolf) September 1, 2016
Gov. Andrew Cuomo signed legislation into law in July eliminating the levy on products like tampons.
The exemption is expected to save customers $10 million a year.
