City Hall bureaucracy can be frustrating — even if you're the boss.
Council Speaker Melissa Mark-Viverito tweeted out a photo of a broken cross signal in East Harlem Tuesday afternoon, asking the Department of Transportation to take care of it.
The agency responded — telling her that calling 311 should be her first action.
The speaker wasn't happy.
@NYC_DOT this is on Pleasant Ave & 119th St. Came across it this morning. Can you take care of it please? Gracias. pic.twitter.com/m4Qmi9CVdn
— Melissa MarkViverito (@MMViverito) August 9, 2016
@MMViverito For fastest response, pedestrian or traffic signal issues should always be reported immediately by calling 311. 2/2 @NYC311
— NYC DOT (@NYC_DOT) August 9, 2016
I'm sorry...whaaaat??? This a joke? Or an auto response? Or maybe even an intern? Not a response for an elected. https://t.co/I1ANbd5HYw
— Melissa MarkViverito (@MMViverito) August 9, 2016
Her tweet also received pushback from a user, accusing the speaker of trying to court favoritism from the agency.
@MMViverito They do this for everybody, and it's unacceptable. But you want special treatment...?
— Market Urbanism (@MarketUrbanism) August 9, 2016
Not asking for special treatment at all. Doing my job. Which is to facilitate constituent requests thru agencies. https://t.co/levAkqzQxU
— Melissa MarkViverito (@MMViverito) August 9, 2016
Mark-Viverito did eventually get a message telling her DOT crews had been informed.
@MMViverito Thanks for calling our office to let us know; crews have been notified. 1/2
— NYC DOT (@NYC_DOT) August 9, 2016
