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Manhattan Leads City In Complaints To 311, Mostly About Lost Items in Taxis

By DNAinfo Staff on May 12, 2010 7:48am  | Updated on May 12, 2010 7:49am

Mayor Bloomberg answered a ceremonial phone call on Monday to honor the 100 millionth call to come into 311.
Mayor Bloomberg answered a ceremonial phone call on Monday to honor the 100 millionth call to come into 311.
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Mayor's Office

By Olivia Scheck

DNAinfo.com Reporter/Producer

MANHATTAN — New data from the city's non-emergency 311 hotline confirms what we already knew: Manhattanites are demanding people.

Adjusted for population, Manhattan residents logged more complaints and demands than any other borough since the hotline's inception in 2003, for a total of 3.21 million phonecalls, according to a Wall Street Journal analysis.

The most common complaint? Lost property in taxis, the Journal reported.

While most of the forgotten items are less valuable than Yo Yo Ma's infamous $2.5 million cello, that doesn't stop Manhattanites from complaining to 311 operators.

(…or friends. A Facebook group search for "taxi lost phone" yields thousands of results.)

The second most common grievance among Manhattan dwellers was inadequate heating, which was No. 1 for residents of Brooklyn and the Bronx, the Journal said. People living in Queens and Staten Island were most likely to complain about potholes and other street condition problems, according to the paper.

Altogether New Yorkers have called 311 more than 100 million times over the past 8 years.