The parents are suing the city for $40 million, claiming the new system caused a delay.
Workers from EMS Station 7 helped save a Canadian man's life after a cardiac arrest in October.
The EMT said she felt "defeated" by news that the felony charges against him are unlikely to stick.
A man was killed after jumping onto the C train tracks at 155th Street in Harlem Monday, police said.
Get Our Daily New York Newsletter
Thank you for signing up!
Would you like to sign up for additional newsletters?
Thank you for signing up for additional newsletters.