2 and 5 Trains Lead Subway Service Alerts, Report Says

By Trevor Kapp on May 9, 2012 4:28pm | Updated on May 9, 2012 5:05pm

The 2 had more alerts of significant incidents than any other train last year, a new analysis has found.
The 2 had more alerts of significant incidents than any other train last year, a new analysis has found.
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Hetrick-Martin Institute

MANHATTAN — If you’re standing on a subway platform and your train is delayed, chances are you’re waiting for the 2 or the 5 line, according to a new analysis of the MTA's notification system.

The 2 and 5 trains accounted for more notifications to straphangers than any other line, 251 and 247, respectively, leading to longer waits last year, according to the report released by the Straphangers Campaign.

Those subways each accounted for 8 percent of all 2011 service alerts, the analysis revealed.

“In 2011, riders received alerts of significant controllable incidents almost five times every seven-day week on the 2 and 5 lines,” Gene Russianoff, the staff attorney for the Straphangers Campaign, said in a press release.

The Straphangers Campaign classified occurrences such as signal or mechanical problems as controllable.

G train passengers, on the other hand, experienced just 45 service alerts in 2011, the fewest on any train.

Other plagued lines included the N, which had 215 service alerts, and the F, which had 213.

The J and Z lines, however, had just 58 controllable significant incidents, or 2 percent, according to the analysis.

The report was based off of 4,937 alerts the MTA sent to riders last year who subscribed to the agency’s “Email and Text Message Alert System.”

The report was the first-ever analysis of electronic MTA alerts.

“Some riders will see this as a poor level of performance. Others may grudgingly view this amount of incidents as tolerable,” Cate Contino, the coordinator for the Campaign, said in a release.

“Either way, 2011 will serve as a baseline for future years, showing whether significant incidents have gotten worse, better or stayed the same.”

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