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Help Queens Library Shape Its Future

By Ewa Kern-Jedrychowska | January 20, 2017 4:03pm | Updated on January 23, 2017 8:37am
 “We want to determine how Queens Library defines its mission and vision,” said Queens Library President and CEO Dennis Walcott asking patrons to participate in the survey.
“We want to determine how Queens Library defines its mission and vision,” said Queens Library President and CEO Dennis Walcott asking patrons to participate in the survey.
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DNAinfo/Ewa Kern-Jedrychowska

QUEENS — The Queens Library wants to hear from you.

Hoping to better understand its patrons’ needs and expectations, the library launched an online community survey earlier this week, asking library goers which services are most important to them and where they would like the institution to invest the most resources.

Patrons are also asked whether they would like the library to expand its hours, what its primary role is in their lives, and the biggest challenges they face when they visit its branches.

The survey was launched to guide the library as it plans its services for the next five years and to align its "programs with the needs of the most internationally diverse corner of the world," the library said in a statement.

“We want to hear from a broad range of stakeholders to determine how Queens Library defines its mission and vision, sets its priorities, uses its limited resources, and secures its position as one of the most vital institutions in the City of New York,” said Queens Library President and CEO Dennis Walcott.

The survey, which includes approximately 50 multiple choice and open-ended questions, is available on the library’s website in 10 languages (English, Spanish, Chinese, Korean, Polish, Russian, Haitian-Creole, Urdu, Arabic and Bengali).

“So far 1,600 people have filled it out, and we’re hoping that many more will participate,” Elisabeth de Bourbon, a spokeswoman for the library, said in an email.

Patrons have until Feb. 28 to fill it out. Those interested can access the survey here. It takes about 15 minutes to complete.