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Mobile Ticket-Buying Added to Metro-North Harlem Line, MTA Says

By Dartunorro Clark | July 25, 2016 12:21pm
 Riders can now buy tickets electronically on the the Metro-North Harlem Line.
Riders can now buy tickets electronically on the the Metro-North Harlem Line.
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NEW YORK CITY – The MTA added electronic ticket-buying Monday for riders on the Metro-North Harlem Line on its eTix mobile app.

The app was rolled out this past June to streamline ticket-buying starting with Metro-North’s Hudson Line and the LIRR’s Port Washington Branch.

“We are rolling out this customer convenience across both railroads in an expedited manner,” said Thomas F. Prendergast, the MTA’s chairman and CEO. “This app will help save railroad customers time by making it easier to purchase a train ticket.”

Commuters can download the app — available for iOS Devices and Android Devices — create an account and buy one-way, 10-trip, weekly or monthly tickets, according to a news release.

Prior to boarding the train, riders display the ticket from their phone’s “ticket wallet” and activate the ticket by tapping on the “activate ticket” button. Conductors will use a handheld device to scan mobile tickets.

Metro-North’s Harlem Line riders will be able to check schedules and train service statuses on the app. It also lets riders request refunds for unused mobile tickets, request duplicate receipts and link credit cards.

The app is scheduled to become available for Metro-North’s New Haven Line and the rest of the LIRR during the week of Aug. 22, the release said.

Officials said the app should be available to all lines by the end of the summer.

Officials said it also expects to allow LIRR and Metro-North customers who transfer to or from the city’s subway or bus system to pay their fares using the app.