QUEENS — An eyewear store in Rego Park abruptly shuttered its doors several weeks ago, leaving many customers scrambling for answers.
“If you want your contact lenses, glasses, prescriptions or records, call Mr. Pergament,” the note reads. It also includes the lawyer's address, phone number and email.
A number of customers said they were contacted by the law firm recently and asked to come to the store last Thursday between 4 p.m. and 8 p.m. During that time, they were told the store would be returning customers their glasses, prescriptions and records.
Barbara Sambriski, of Elmhurst, said she found out about the closure last month.
“I was going to get glasses and I went up there a couple of weeks ago and I saw the sign on the door,” Sambriski said, adding that she had been a customer at the store, which had been previously located on nearby Queens Boulevard, for more than 10 years.
She said she called the lawyer’s number last Wednesday and was told to come to the store the following day.
“I didn’t have anything on order, I just wanted my records, but there were like 30 to 40 people ahead of me and they were not happy,” she said. “I had to wait over an hour.”
Sambriski said that the owner, who also owns a Pearle Vision store in Roslyn, LI, told her at that time that the reason for the store closure was lease-related.
The Roslyn store remains open.
A number of frustrated customers took to Facebook to complain about the issue.
“Does anyone have any information on what happened to the Pearle Vision Center at the Rego Mall?,” one customer wrote on a local Facebook page. “Went to pick up my contact lenses to see the store shut, and a number for a lawyer to call to get my lenses and information. Called that number and all they did was take my name and number. Any information would be much appreciated!”
It was not clear whether the store was planning to set up another date for its customers to pick up their records.
Neither the owner of the Rego Park location nor the lawyer representing him returned phone calls seeking comment.
Pearle Vision also did not provide any details regarding the Rego Park store closing.