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NYPD Starts Phone Survey to Elicit Feedback

  Police Commissioner Bill Bratton announced a new NYPD phone survey during a meeting at the Jamaica Performing Arts Center Wednesday. 
Police Commissioner Bill Bratton announced a new NYPD phone survey during a meeting at the Jamaica Performing Arts Center Wednesday. 
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DNAinfo/Ewa Kern-Jedrychowska

JAMAICA — The NYPD wants to know what you think of them.

Last week, the police department started a phone survey in several precincts to gauge their perceived performance and areas of concern in the neighborhoods, Police Commissioner Bill Bratton said during a Queens community meeting Wednesday afternoon.

“We will be one of the first departments in the country to engage in that sophisticated method to stay in touch with our communities as to are we doing the right thing,” Bratton said during the 47th Annual Membership Meeting of the Greater Jamaica Development Corporation at the Jamaica Performing Arts Center.

The robocalls garnered a 65 percent success rate of people answering all 10 questions, Bratton added.

The commissioner said the calls, which were done “around the city rather than in one precinct,” had “a phenomenal rate of return.”

He did not go into specifics about what questions were asked or what feedback was given.

The calls were considered a test of the new system, which will eventually “span to all 77 precincts.”

The commissioner even compared the survey to one of the city’s most famous seekers of feedback.

“'How are we doing?' Remember Mayor Koch — ‘how am I doing?’" Bratton asked.