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CityMD Expands Across Upper West Side

By Emily Frost | December 5, 2013 9:50am
 The chain will have three facilities in the neighborhood by next fall. 
CityMD Expands on Upper West Side
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UPPER WEST SIDE — They have the prescription for success.

The urgent-care walk-in medical center chain CityMD is in full expansion mode, with plans to operate three locations in the neighborhood by September of next year.

The company, which recently opened a new facility on West 88th Street, is set to bring a new branch to Lincoln Square in three months, somewhere "very close to Lincoln Center," said CityMD exec Dr. Nedal Shami.

Another will open at West 104th and Broadway in September, he said. 

In the meantime, CityMD hopes to see more than 100 patients a day at its new West 88th Street and Broadway location, which opened Monday and is replacing its West 91st Street and Broadway spot. The company signed only a two-year lease at its 91st Street location, but inked a 15-year lease at its new facility a few blocks south, Shami noted.

The West 88th Street office is "bigger, better, newer and more in line with our brand," he added. 

There are 10 examination rooms instead of the eight at the previous Upper West Side location, a newer radiology system, a digital vitals machine that sends information about heart rates and blood pressure straight to a computer, and new furnishings throughout.

The chain began on the Upper East Side in 2010 and has expaned to include seven Manhattan locations, with a TriBeCa center opening soon. In 2014, the chain has four locations planned for Brooklyn, one in Astoria, another in Forest Hills, and also plans to open new offices in Riverdale and Staten Island. 

The short wait times — CityMD strives to limit waits to no longer than 10 minutes — and the ability to have emergencies, injuries and other issues cared for by doctors who have more time than a typical ER physician, are part of its success, Shami explained.

Often, people come to CityMD because "they don't have a primary care provider or can't get in to see them," he said. CityMD can't treat life-threatening emergencies, but it can handle more injuries than a typical general practitioner and has an X-ray machine on site, Shami noted. 

The new Upper West Side office is open 365 days a year and has three doctors on site, in addition to support staff.