Hundreds Shut Out of Mumford & Sons Show After Taking Bathroom Break

By Ewa Kern-Jedrychowska | August 29, 2013 3:50pm
 Mumford and Sons played in Forest Hills on August 28, 2013.
Mumford & Sons in Forest Hills
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FOREST HILLS — It ended on a bad note.

Hundreds of fans that showed up to see Mumford & Sons play the first show at the West Side Tennis Club in years Wednesday night were shut out of the show after ducking out for a bathroom break, organizers admitted.

Bob Ingersole, the West Side Tennis Club's director, said some 300 - 400 people who left their general admission seats to go to the bathroom or buy food during the Grammy-winning British band's sold-out show Wednesday night were blocked from coming back inside.

“People went down to porta-johns and to buy some food and couldn’t get back up because there was a lot of people,” Ingersole said.

But he denied published reports that the event — held at the 17,000-seat Forest Hills Tennis Stadium, where the Beatles and other major rock acts once played — oversold the venue and turned away fans even though they had tickets.

The show's ticketing company, Front Gate Ticket, said Thursday it will refund those who were displaced.

A message on the company's voicemail system acknowledged “that there were some issues” at the Mumford & Sons concert in Forest Hills. “We do apologize for the experience,” the message said.

The message said that those with issues should email the company at to see if they were eligible for refunds.

The tickets were priced at $70.