BlackBerry Users Suffer Service Outages

By Ben Fractenberg on October 12, 2011 1:58pm 

Some BlackBerry users lost the ability to receive e-mail on Wednesday.
Some BlackBerry users lost the ability to receive e-mail on Wednesday.
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Flickr/ User Vancity Allie

MANHATTAN — Millions of BlackBerry users experienced a service outage in the middle of the workday Wednesday.

The issues started on Monday, according to the Research in Motion, the company that makes BlackBerry devices, affecting service in Europe, the Middle East and Africa. On Tuesday the company said the issues were caused by a "core switch failure" within its infrastructure.

"BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning," read a statement on the company's website. "We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience."

Research in Motion said the disruptions caused a backlog of data that they were working to clear. 

The outages came when the company was announcing the release of new editions to its Bold and Torch smartphones, which are available in Taiwan Wednesday.

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